At Castle Home Solutions LLC, we value your privacy. This policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Form Fill Policy

Non-sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Messaging Opt-in

By providing your phone number, you consent to receive SMS messages from Castle Home Solutions.

Age Content

Castle Home Solutions services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

Terms and Conditions

Castle Home Solutions

We send SMS messages related to customer inquiries, appointments, project updates, promotions, and service notifications.

You can cancel the SMS service at any time. Just text "STOP" to 888-299-5464. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contact@castlefl.net.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive approximately 4 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Contact Data: Name, email address, phone number, and physical address.
Service Data: Information regarding your home or project needs.
Technical Data: IP addresses, browser type, and cookies to improve your website experience.

3. How We Use Your Information

We use the information we collect to:

Provide and improve our services
Respond to your inquiries and requests
Send you updates, promotions, and service-related information
Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted partners who assist us in operating our website and conducting our business.
Legal Requirements: When required by law or to protect our rights and safety.

5. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Request a copy of the data we hold about you

To exercise these rights, please contact us at contact@castlefl.net.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: (888) 299-5464

Email: Contact@castlefl.net